Payments: 
Unless otherwise agreed upon in writing, the reservation must be fully paid online by credit
card. Payment will be done in the local currency, NOK

Cancellation/Refund, Accommodation: 
Cancellation 31 days or more prior to arrival, 95% refund
Cancellation 30 – 15 prior to arrival, 50% refund
Cancellation 14 days or less prior to arrival, loss off the full booking amount

Tour operators with a contract have free cancellation 31 days or more prior to arrival

Cancellation/Refund, Activities/packages: 
Cancellation 31 days or more prior to arrival, 95% refund
Cancellation 30 days or less prior to arrival, loss off the full booking amount
Any activities (not including rental of accommodation) cancelled due to bad weather
conditions will be refunded in full.

Tour operators with a contract have free cancellation 31 days or more prior to arrival

Cancellation/Refund, Activities/single products: 
Cancellation 7 days or more prior to departure, 95% refund
Cancellation 6 days or less prior to departure, loss off the full booking amount
Any activities cancelled due to bad weather conditions will be refunded in full.

Tour operators with a contract have free cancellation 7 days or more prior to arrival

Right to change/deviate itinerary on trips
The Supplier may change/deviate trips for the following reasons:
• If there are events of Force Majeure.
• If weather conditions make it unsafe to run the tour, or inappropriate to stick to the original
plan. The Supplier will make the changes needed to complete a safe trip. The Customer
cannot claim any form of compensation over and above this, unless the customer has incurred
losses as a result of gross mistakes on the part of the Supplier.

Right to cancel trips
The Supplier may cancel trips for the following reasons:
• If the minimum number of participants is not met.
• If there are events of Force Majeure.
• If weather conditions make it unsafe to run the tour. The Supplier shall notify the Customer
of the cancellation as soon as possible. If a trip is cancelled, the Customer is entitled to a full
refund of the ticket price (if the ticket was paid for in advance). The Customer cannot claim
any form of compensation over and above this, unless the customer has incurred losses as a
result of gross mistakes on the part of the Supplier.

Complaints/deadline for complaints
Complaints about the service provided must be notified at once to the representative of the
Supplier. Complaints relating to aspects other than the service itself must be notified within 15
days of the Guest returning home, unless there are special reasons for this deadline to be
extended.

Rentals from a third party
In some situations, the Supplier might include rented products and materials from a third-
party as a part of the service. The Supplier is not reliable for any damages related to the use
of such products. Any costs for damages will be invoiced to the Customer.

All rights reserved
The Supplier accepts no liability for errors in texts, images, and information on its website.
The Supplier reserve the right to make changes after printed materials, timetables, etc. have
been produced. The Supplier also reserves the right to make changes to prices and terms and
conditions.

Release and waiver of liability for outdoor activities/events
I hereby state that I wish to participate in the outdoor activities/events offered by Wilsgård Reiseliv
AS. I recognize any outdoor activity/events may involve certain dangers, including but not limited to
the hazards of traveling in mountainous terrain, accidents or illness in remote places, force of
nature, and the actions of participants and other persons. I further understand and agree that
without some program providing protection of its assets and its leaders, Wilsgård Reiseliv AS
would not be able to offer its activities/events.

I understand that during outdoor activities/events, I MAY BE PHOTOGRAPHED. I agree to allow
my photo, to be used for any legitimate purpose by Wilsgård Reiseliv AS.

In consideration of and as part payment for the right to participate in the activities offered by
Wilsgård Reiseliv AS, I agree to RELEASE, HOLD HARMLESS AND INDEMNIFY
Wilsgård Reiseliv AS and its partners/contractors from any and all liability, claims and
causes of action arising out of or in any way connected with my participation, or the
participation of any minor that I am signing on behalf of, in any activities offered by
Wilsgård Reiseliv AS. This includes but is not limited to all liability claims and causes of
action in any way connected to property owned or leased by Wilsgård Reiseliv AS, or the
actions or inactions of any Wilsgård Reiseliv AS employees, partners/contractors, agents, and
or volunteers.

I personally assume all risks in connection with these activities. If I am signing on behalf of a
minor, I further agree to HOLD HARMLESS AND INDEMNIFY Wilsgård Reiseliv AS and
its partners/contractors from all liability, claims and causes of action which the minor may
have arising from the minor’s participation in activities. The terms of this agreement shall
serve as a release and indemnity agreement for my heirs, personal representative, and for all
members of my family, including any minors.

I have read this release and indemnity agreement and have fully informed myself of its
contents.